Help & support

We Are Here to Help!

Documentation and direct contact options — everything you need to keep your print storefront running smoothly.

Talk to Support
A support agent wearing a headset assisting a customer

Talk to Support

Have an order question or an issue with your storefront? Reach our support team directly and we’ll get back to you fast.

Contact support →

Guide & Docs

From modules and features to integrations and enhancements — documentation on every part of the platform, all in one place.

Request access →

Site Down?

Web2PrintSolution is built for reliability. If you face downtime, contact our team and we will help restore service quickly.

Report an issue →

Customer Relations

Tech Support

+1 (845) 925-4756

Support Hours

Monday–Friday, 9am–6pm ET · 24/7 for live storefronts

Onboarding support

Need Professional Onboarding Support?

Our dedicated onboarding specialists guide you through Web2PrintSolution features from setup through launch.

Book a Demo